We have been operating our music store continuously since 1990.
For 14 years prior to 1990, we bought/sold/traded instruments as a serious hobby.

Our goal is great customer service every time.
We want you to be our customer for life...
We mean this, and intend for this ethic to remain

our main business goal.

 

>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<< 

    For the last five years I have made purchuses and trades with Greg, from guitars to mandolins to everything else I can get my non greasy hands on. His selection of Roy Noble guitars is historic, his Pruchas and Webers great but its my Collings MF-5 that I bought from him a few years back that had the magic I wanted. 
    Today I just recieved a travel lite mandolin case here in Vancouver, B.C. I had called on Friday before the Easter holiday weekend and it was here on Thursday. If you want the best one-on-one in the industry, call them... they will never do you wrong!
Rick S.
Vancouver, B.C. Canada

Dear Greg,
Once Again, It's been a pleasure doing business with you. I really appreciate you positive attitude, quick follow-up and candor. The same goes for your staff. I'm sure you're all very busy, but I've always been treated politely when I've called. You have a great inventory and one of the most professional web sites I've seen.
Anyway, Thanks Again!
Scott McF.

 

Greg, I thought you were kidding me when you said you could get the guitar shipped today after me calling extremely late in the day. You were totally serious and it happened! What a breath of fresh air compared to dealings I have had with other unnamed chain instrument selling factories. Don't tell anyone this, but I would pay you double.
Many thanks, Bob G.

 

Hi Greg,
My Prucha arrived safely,and boy what a great sounding banjo. Mr Prucha is a great craftsman, if not the best. People who do not own a Prucha do not know what they are missing out on. It is a great addition to my collection. Thanks again to you and Fred. Thanks for the accessories also...
Cheers, Ian C.

 

Greg,
Received the Ibanez Artist today. All I can say is AWESOME. Ibanez sure made great guitars in those early days. I think you understated the condition, it was really mint. Plugged it up, boy are those pickups hot and clean. Absolutely no feedback at all...

Thanks for the lightening shipment and the courtesy you extended to me. Also, thank the original owner for keeping this instrument in such excellent shape.
Bob

 

Thanks Fred,
You guy's are great, looking forward to doing more buiness with you. Thanks again.
Paul D.

 

Dear Greg:
Thanks for sending my new banjo case so quickly. I got it before Christmas....
My wife got it for me and it's great... Thanks again
Leon L.

Oregon
P.S. Hope to see you at Weiser next year........

 

Greg's has been a great shop to deal with. He really wants to get me into guitars that are right for me. I had never heard of Roy Noble guitars before I walked into his shop a few months ago, and now I am a believer!
Betsy H
Idaho

 

Thanks for sending my order!
You guys always give me great customer service (which I appreciate).
Regards,
Mike R.

 

Hello Greg,
The straps arrived this morning. Good straps and smooth shipping. Well done.
Merry Christmas
Davide C.
Italy

 

Hi Fred,
Just emailing to tell you I received my order. Thanks for your help and hope you have a good Xmas and all the best for the New Year.
Regards Tony
Australia

 

Greg,
I just wanted to say thank you for my wonderful Weber Yellowstone, and for the excellent service you provided me while my family and I visited your wonderful town. You will get all of my business...
Forrest
Great Falls, Mt

 

Greg,
Thank you for the phone call today confirming the delivery of the Beard "Mike Auldridge". I've purchased from Ome, Stelling, Janet Davis etc, and no one ever called regarding delivery. You sounded as excited about the instrument as me.
Your product knowledge and customer service is invaluable. You can count me and my wife Ruth as loyal customers. I'll be calling you next month regarding a Prucha purchase. Hope you and your family have a nice holiday and safe and happy new year.
Ron
Utah

 

Hi Greg,
My name is Pat and I live in Spokane Wa. I visited your shop about a year and half ago when I was in town and was utterly impressed with your shop. I looked around at your inventory on the net, and you have a lot of beautiful instruments.
Pat
Washington

 

Greg,
Just wanted to thank you for a great time in your shop the other day. I will let people know about your great shop over here in the wheat fields. Hopefully I will be able to start playing in a month. Take care.
Cheers,
Dan
Washington

 

Greg,
Check out the Banjo Hangout website. It has 6 Prucha review/ratings. The lowest score on any was a 9, and I think that was a typo! Lots of good comments about you in them, too.
Mike
Idaho

 

Hi,
'I recently saw a Bighorn mandolin like the one you have, but I'd rather buy from you (even though they're only an hour away from me)-your customer service attitude is tremendous.'
R. Jordan

 

Dear Greg/Fred,
Bravo! and kudos to you (and FedEX). I received the 2 Prestos this morning at 8:35 AM.
I even have time to install it before the fellow arrives to pickup my banjo.
Thanks,
Cap S.
Florida

 

Hi Greg,
You've turned me into the World's biggest Roy Noble fan !! Like the Noble HD-100 that I bought from you last summer, this Noble Mahogany Dreadnaught is a wonderful guitar !!
I can't believe anyone would buy any other make of guitar after playing a Noble. I'll be getting more Nobles from you "down the road".
Many Thanks !!
Best Regards,
Bob H.

 

Hi Fred,
Well it arrived in one perfect piece! Sounds wonderful.Looks wonderful. Many thanks for handling this order.Could you extend my regards to Greg, thank him for going ahead with the deal, and wish him all the best. I will definitely deal with you guys in the future.
Sincerely,
Rik C.
UK

 

Dear Greg Boyd,
I just received my 2nd order from you and again I was exceptionally pleased. I had a custom Mandolin Strap made to my specifications and I ordered a large varity of Mandolin Picks that I have seen nowhere else. Please pass on a special thanks to the lady who made my Kangaroo Mandolin Strap. Not only does it's beauty and quality match a $5000 F5, the kangaroo which is a super strong leather does less wear to the finish of my madolin.
Thanks Again,
Richard S
Ohio

 

Hi Greg,
I received the '63 Martin D-21 today. It is exactly as you described and exactly what I was looking for. I love it! Thanks for making this a pleasant experience and when I'm in the market for another guitar (which is WAY too often), I will look to you first.
Thanks!
Chris…
Northern California

 

Hi Fred
Thanks for the email - my order arrived today, 22nd February. Thanks for the great service. Many UK companies can't get orders out in that sort of time! I've already given you a plug on a couple of guitar forums!
Alan...
England

 

Hello Greg & Co....
I got the case, tuners, & pick today. Thanks! Case is great (neat colors...), pick works fine. I'll wait until this coming weekend to put the tuners on the Elban. Hope everything is well with you folks & the festival circuit...
If I can get a Calton guitar case that matches the banjo one... I'll take it.
Have a great weekend.
Thanks again, Brad F.

 

Hi Greg,
Thanks for your prompt service. Just got the tuner today, just in time cuz I leave town tomorrow. I'll be looking for a nicer mandolin in the near future, I'll be sure to check ya'll's inventory.
Have a nice holiday, Beau G.

 

Hi,
Just wanted to say thanks for getting my order to me so quickly. I can now go to my brother's birthday party with his gift in hand and considering I didn't order it until late Thursday, I am really grateful.
Bob V.

 

Just a short note to say what a good company you are. Made several purchases this year and you guys are great!
Merry Christmas,
Dr. Brian H - Acoustic Art Productions

 

Greg,
Thanks for selling my Gibson RB-4. I received your check yesterday. I can always count on you!
Thanks again, Carl

 

Hi Greg -
Just wanted to thank you and Chad for taking so much time with me last week, showing me your great shop (Cliff asked me about the floor and I told him it really looks good) and all those wonderful instruments.
I had some friends over this weekend (advanced beginners), one with a mandolin, the other a guitar, and we had a good time playing together.
Thanks again,
Denise B.

 

Greg,
The Bourgeois Country Boy Deluxe is astounding! Thanks for all your time and customer "education" on the phone. It was a pleasure dealing with you. Take care and I will keep an eye on your inventory.
Regards,
Dave L.

 

Hello!
I have just received my order and I am very pleased with your service and the speed of shipment. I appreciate your very fast and friendly service, and thank you in advance for your help!
-Demian K.

 

Greg,
I just wanted to thank you for the strings, picks, the installation of the strap button, and the delivery on my guitar.
This is the coolest guitar I've ever had, and your service and professional knowledge were invaluable. It seems you have a bit of good timing and pull at the Collings factory as well!
Fred F.

 

Greg,
Just a note to let you know I did receive my Prucha today. What a great instrument! It's everything I imagined and more. The craftmanship is outstanding and the tone, resonance, and bark is great. It's just a beautiful piece of work.
Thank you once again for all your time and quick responce to all of my inquiries. I can hardly wait to introduce my Diamond Point to the bluegrassers here in Pa. I look forward to a long business relationship with you fine folks.
Best regards,
Gary L. S.

 

Greg,
LOVE the mahogany Prucha banjo - playing it all the time, and will be heading back to Prague to record with it (and to also do some concerts in Germany and CZ) in January - with the Chow Dogs, who toured with me over there last April (Slavek Hanzlik, Ollie O'Shea and Dallas Wayne).
Greg Cahill - "Special Consensus" Band

 

Hi Greg,
The Absaroka faded leather mando arrived this past Tuesday. I only had the one night with it before having to leave town for a few days on business. Just wanted to say how gorgeous it is, and the sound is equally impressive. Also, thanks for the pocket chord book. That will help me get going on playing.
You can consider this one "SOLD"!! I am well pleased. Thanks for your hospitality and great customer service. It's no wonder you guys sell a lot of mandos.
Cheers,
Jim W. - Texas

 

The following comments are taken directly from a discussion thread on "MandolinCafe.com" in mid-2004.

"WV Mike" asked:
"I am considering purchasing a used instrument from this shop(House of Fine Instruments). I'm looking at a 1916 Gibson A model.
I would appreciate any comments from those with experience dealing with this shop, particularly regarding used instruments. I am going to call them tomorrow to inquire about a 48-hour approval period to enable me to play the instrument."

 

And he received the following replies:

 

"MikeB" said:
Michael, I don't think this is a forum violation, so I'll jump in and say, I've bought 4 instruments from Greg Boyd (only one was used). I cannot say enough good things about Greg and his shop. Call him, if you haven't, but be sure to have a cup of coffee with you--it could be a long conversation. He will probably play that mandolin for you over the phone...
If you are wondering about his reliability, integrity, knowledge, forget it. He's easily among the best. I'm sure others here will say the same.

"kuti" wrote:
Truly none finer than the fine one at the House of Fine Instruments.
Proceed with utmost confidence.

 

"mandorose" wrote:
mike-
It is my curse to live within walking distance of greg boyd's place. i've bought alot of stuff from greg over the years(3 mandolins, 1 mandola, 1 electric guitar, and 1 fender amp so far). greg is a great guy to deal with, and so are the other folks that work there.
i have played the mando that you're thinking about, and i think it's one of the best sounding gibson a's that i've played. luckily, i already have one, or i'd be trying to get it. -john

 

"phynie" wrote:
I have never bought an instrument from Greg but I have bought a bunch of accessories and the sort things from him. He is a GREAT guy. He offers informative service and is a real pleasure to deal with. I would definitley give him a ring.

 

"Hubert" wrote:
I have dealt and talked with Greg from time to time and as everyone says, he is a good guy to deal with. It's always good to talk to him.

 

"jgoodin" wrote:
Let me add my voice to the list of satisfied customers. I recently purchased a new mando from Greg and he was great to work with. Definitely a guy who is not just in it for the money. -John

 

"petimar" wrote:
i'VE BOUGHT TWO VINTAGE GUITARS FROM gREG AND i KNOW i'LL BUY SOMETHING IN THE FUTURE. GOOD GUY TO DEal with! -Pete

 

"Mike" wrote:
Just another "me-too" in the praise of Greg Boyd as a dealer, just be prepared to drink coffee and pick and hang out. -Mike

 

"bud" wrote:
I purchased a Givens A3 from Greg last year. I was concerned buying a used instrument from the other side of the country, but Greg was great to work with. A pleasure to talk to also.

 

"mandoplayer8" wrote:
..two thumbs up for Greg and his crew...nothing but great service and professionalism.....

 

"frets1" wrote:
NEVER BOUGHT AN INSTRUMENT FROM THEM BUT I HAVE BOUGHT SEVERAL OTHER THINGS FROM THEM. THEY ARE GREAT PEOPLE TO BUSINESS WITH AND I HIGHLY RECOMMEND THEM.

 

And... now the e-mail from the original "MandolinCafe" Thread starter,
AFTER ordering from us and receiving his instrument:

 

Hello Greg:
It was great talking with you today. It is always good to speak with someone who cares deeply about what they do in life!
Fred and Greg, the 1916 arrived a lot sooner than expected! I got it Friday afternoon. It made the flight in fine shape. Good job on the packing and fast shipping.
I love it! It is in the condition you described. It will be playing a lot of Old-Time music here in WV. I expect the 1916 will remain in my family from now on. Hey, drop me a line if ya'll ever come by a pick guard that will fit it for a reasonable cost.
Take care,
Michael P. - "WV" Mike

 

Thanks for taking the time to read these customer comments.
Thanks to all of our customers. We feel so lucky to be in a business that is associated with customers like you!
- Greg Boyd